Fixed: Razer Cortex Not Opening or Working Properly [2021]


Razer’s Cortex gaming laptop is a powerful machine designed for gamers who want to get the most out of their computer. However, it has been noted that some users have experienced issues with opening or working properly.

The razer synapse 3 not opening 2021 is a problem that has been present for a while. Razer has released the fix to the issue, which can be found in this article.


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The issue of Razer Cortex not opening and Razer Cortex not working is becoming more common.

Many people have recently complained that Razer Cortex isn’t functioning properly. It will not launch, it will fail to launch, or the account will be locked. It won’t display the FPS counter overlay, create a game, or allow you record or broadcast the game in certain instances.

We’ve included all of the solutions to any issues that Razer Cortex users may encounter in one post. The solution shown here is straightforward.

How To Fix A Razer Cortex That Won’t Open

Many users have complained that after installing the Razer game booster, it would not open, even after 30 minutes, and that the app’s UI will not appear. Try these solutions:

1. Completely uninstall the program

Most of the time, reinstalling the software solves the issue. Razer Central Service may seem to be operating in the task manager, but the application will not launch. It’s because the installation may have failed and the app is no longer functional.

Interested! Check out our list of the Best RGB Gaming Keyboards.

Remove the Razer Cortex from your computer by following these steps:

  • To open settings, press Windows + I.
  • Click on Apps to see a list of applications that have been installed.
  • Uninstall Razer Cortex if it is present.
  • Clean your PC registry using the Registry Cleaner program.
  • Now you may get the most recent version of Razer Cortex from their website.

Now launch the software to check whether the issue with it not opening or running has been addressed.

2. Run in Compatibility Mode after uninstalling 3rd-party apps.

Do you have several game booster programs installed on your computer? If this is the case, deactivate or delete all of them, as well as any antivirus software.

Because third-party applications cause problems in system settings, and antivirus software occasionally refuses to provide permission to run specific apps for security reasons, the Razer Cortex will not open.

Also see: Avast Is Causing Internet Connection Issues (Fixed)

Try running Razer Cortex in compatibility mode after you’ve removed these applications. To do so, follow these steps:

  • Right-click the App and choose Properties from the drop-down menu.
  • Select the Compatibility Tab in the following windows.
  • Select “Run this application in compatibility mode for” from the drop-down menu.
  • Select the Windows version, then click Apply and OK.

Check to see whether the issue with the Razer Cortex not opening has been resolved.

3. Start the program. Folder contains an EXE file.

If you’ve tried uninstalling and reinstalling the program, as well as running it as administrator or in compatibility mode, it still won’t open. Then try running Razer Central.exe as an administrator.

Find the folder where you downloaded the Razer Cortex, which is typically C:. Files for Programs (x86) RazerRazer Services is a service provided by Razer. Razer Central is a website dedicated to Razer products.

It will resolve the issue of the Razer Cortex not opening.

The Razer Cortex isn’t going to be released.

If the game booster does not start, you must stop all running processes. Then start the software; it will take some time to execute, so be patient.

Take the following steps:

  • Ctrl +Alt + Delete will open Task Manager.
  • Locate FPSRunner (32 & 64-bit) + Game Manager Service (32 & 64-bit) + PMRunner + Razer Central + Razer Central Service on the Services Tab.
  • End Task by right-clicking on these services.

How to Fix the Error “Razor Cortex Failed to Start”

How To Fix Razer Cortex Failed to Start Error

When opening Razer Cortex, several users have reported seeing the error message “Cortex star failed, please try again.”

When the installation of Razer Cortex is incomplete, this error occurs. So, after fully deleting the program from your PC, try reinstalling it from scratch.

1. Turn off and on all Razer services.

If the problem “failed to start” persists, try the following:

  • To enable Razer Cortex startup, open Task Manager and go to the Startup tab.
  • Then hit the Windows logo key + R and enter MSConfig into the search box.
  • Disable all Razer Cortex-related services by going to the Service tab.
  • Select Apply and then OK.
  • Restart the computer and re-enable these services in msconfig. Apply and then click OK.
  • You should restart your computer.

How to Resolve the Error “Your Razer Cortex Account Has Been Locked”

If you make too many tries to get into a Razer account using incorrect credentials, your Razer account may be temporarily disabled.

The account is only frozen for 5-10 minutes while the Razer Synapse is locked. You will be allowed to retry the login once that time has passed.

If you recently established an account and confirmed it with your email, but your account is still locked, try reinstalling Cortex.

If the issue persists, try logging into Cortex using a fake account to see how things go.

If your issue persists, you may contact Razer ID Support.

What To Do If Your Razer Cortex FPS Isn’t Displaying

When playing games, the Razer Cortex FPS counter does not appear. Alternatively, its FPS overlay measurements may be inaccurate.

Also see: How to Use the Built-in FPS Counter in Windows 10

First and foremost, bear in mind that the Razer Cortex FPS meter simply measures how quickly your screen refreshes. It is unrelated to the application/game. As a result, even if you are restricted to 60FPS, you may see 120FPS.

Fix 1: Switch to Borderless Mode.

If the Razer FPS overlay doesn’t appear, it’s because you’re playing in Window mode or FullScreen mode. The FPS counter and Gamecaster will not appear in this mode.

It’s as simple as running games in borderless mode. Here’s how to go about it:

Follow these instructions if you’re a Steam user:

  • Go to your Steam Library.
  • Right-click on the game’s title to open it in a new window.
  • Choose Properties
  • Set Launch Options… is the next step.
  • Copy and paste these lines into the -popupwindow text field.
  • Click OK, then OK, then OK, then OK, then OK, then OK, then

The following commands are used by PC users:

  • To begin, open a command prompt window.
  • Go to the folder where tld.exe is located.
  • Type “tld.exe -popupwindow” into the command prompt.

2. Modify your Razer and game settings

Many gamers overlook the built-in razer function that displays and saves FPS. First, double-check that FPS overlay settings for any particular game are enabled.

The game’s settings are next. Many games include a function that allows the Razer to show frames per second. That option should be enabled.

3. Use a different FPS counter

You may always use the Razer alternative program, which can also display FPS overlay. You install MSI Afterburner and utilize the FPS counter it provides. (For further information, see How to Enable FPS Counter in MSI Afterburner.)

If Afterburner isn’t displaying your FPS correctly, check this tutorial [Solved: MSI Afterburner Can’t Change Fan Speed].

How to Fix the Error “Razor Cortex Failed to Add Game”

While playing on a Windows PC, users may improve game performance. However, many customers are reporting that they are unable to add games to their Razer Cortex, that the process has failed, or that the game they have uploaded will not appear.

The fact that users install Launcher or Shortcut rather of the.exe file is the reason why they can’t add a game to the Razer.

You just need to open a suitable game directory and locate the game’s.exe file.

How Do I Install Games on My Razer Cortex?

If you have League of Legends, you may add games by following these steps:

  1. Razer Cortex is now open.
  2. My Library > Games Press the large + in the top left corner.
  3. While searching for a game, click the grey folder icon and copy [YOUR HARDDRIVE]Riot GamesLeague of Legends. In the explorer window, run RADSsolutionslol game client slnreleases.0.1.167.
  4. “League of Legends.exe” should be double-clicked.
  5. Simply press the “Add” button in Razer Cortex and you’re done.

2. Remove any antivirus software that has been installed.

Many antivirus programs, such as Malwarebytes and Avast, identify Razer Game Scanner Service and deactivate it. These programs erroneously believe your system is under attack by a virus.

Simply remove these utilities from the control panel before starting the game. This service may also be added to the exception list.

What to Do If Your Razer Cortex Isn’t Recording Your Game

Razer Cortex can record and broadcast games, however it is possible that this tool will not record gameplay. The issue is with the Razer Cortex and Game Settings.

Also see: NZXT Cam Won’t Open, Detect, or Show Anything (Fixed)

1. Modify the Razer Cortex settings

The first thing that many people overlook is ensuring that the Razer recording settings are appropriate for the game.

What is the best way to record with a Razer Cortex?

  1. Razer Cortex is now open.
  2. Go to the GameCaster tab.
  3. Check the box to display the GameCaster overlay when playing games.
  4. Now To begin recording, press any key, such as Alt + V.
  5. When you start the game, you’ll see a logo appear above it.
  6. To record video or capture an image, click the Record Video or Capture Image icon.

How To Fix A Razer Synapse That Won’t Open

The newest version of Razer Synapse allows you to manage and configure your Razer mouse and keyboard. Many users, however, report that Synapse will not open or start. This is a simple issue to solve:

  1. Close all Razer Synapse processes in Task Manager.
  2. Using the Control Panel, uninstall the Synapse program from your computer.
  3. Using Device Manager, reinstall Razer device drivers.
  4. Install the most recent version of Razer Synapse and run it.

How can I disable the Razer Cortex Overlay?

Follow these procedures to turn off the Razer Cortex overlay:

  • To reveal hidden icons, click the System Tray.
  • Select the Razer icon from the drop-down menu.
  • Cortex will be launched when you click the Launch button.
  • Select the Gamecaster option from the drop-down menu.
  • Toggle the “Enable Gamecaster” switch to the “Off” position.
  • The Razer Cortex window should now be closed.

Razer Cortex Scanning Frever Error

You may have noticed that your Razer Cortex scanning is stuck at 21%, 18%, or that it keeps scanning and nothing happens.

When you do a system scan using Razer Cortex system cleaning, the scan stops at precisely 20% on the file HTML help. This is a significant issue when scanning games.

To resolve the scanning issue, please contact support and submit a ticket. They will investigate the situation and come up with a solution.

How to Remove Razer Cortex

The procedure is straightforward: open Control Panel and choose Programs and Features. A list will display; find the application and remove it by right-clicking on it.

Also see: How to Disable Avast from Running in the Background.

Alternatively, you may use any of the numerous third-party uninstallers available to remove applications from your Windows 10 PC.

The razer synapse 3 not working is a problem that has been present for a while. Razer has released an update to fix the issue, which is available on the Razer Cortex app store.

Frequently Asked Questions

How do I fix my Razer cortex not opening?

There are a few things that can cause this issue, as well as a solution for it.

Why Razer cortex is not opening?

The Razer Cortex is a VR headset that is compatible with the PSVR. It is not compatible with the PC version of Beat Saber.

Does Razer cortex Really Work 2020?

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